Fine Cord Necklace Refurb
When wear and tear has taken its toll, we offer a full refurbishment service on our fine cord necklaces. We’ll restring your gemstone on a new fine cord and replace all gold findings to keep your beloved piece lasting longer.
Please return your piece to our address below along with your name, repair order number, return address and desired necklace length (17in or 18in). We recommend using a secure padded envelope and trackable service to ensure your parcel reaches us safely. As soon as we receive your piece, we’ll aim to refurbish and return it in 5 to 10 working days.
Select the initial you would like to add and our team will hand-stamp and personalise your piece.
Note: If you’ve ordered new items at the same time as booking a repair service, we’ll send the entire order of new and refurbished items together. If you’d like your new items to be sent immediately, please place a separate order for your repair.
Studio Address
Wanderlust Life
14 Caen street
Braunton
Devon
EX33 1AA
UK
Our jewellery is designed to be worn & enjoyed every day, but we advise a few simple steps to care for your favourite pieces & keep them looking their best.
- Remove jewellery prior to showering, sleeping or exercising.
- Hand sanitiser can affect the longevity of our gold plated items, so please remember your jewellery should be the last thing you put on & the first thing you take off.
- Gemstones can be susceptible to damage by chemicals found in make-up, perfume, hair & body care products, water & even sunlight. Some gemstones may become paler if exposed frequently to these elements.
- When you’re not wearing your jewellery it’s important to store it properly. To prevent your jewellery from getting tangled, fasten any chains & store items individually in a Wanderlust Life box or travel pouch.
- When it comes to cleaning, show your jewellery the same love you’d show your skin. Don’t use harsh chemicals. Clean regularly with a little bit of warm water, mild soap & use a soft cloth to pat dry & shine.
To mark a meaningful event, record a motto or leave a little love note you can engrave with complimentary engraving.
We aim to engrave orders within 7 working days from the placed order date.
Engraved items are non-returnable and non-refundable unless faulty. We offer a six-month warranty on faulty products (proof of purchase must be provided). For this reason, we ask you to use our helpful ring sizing guide before purchasing an engravable ring.
Once an item has been engraved, changes (including additional engraving) are not possible.
Wanderlust Life reserves the right to refuse any order that includes profanity, hateful speech or offensive text.
Discount codes are not valid against sale pieces, engravable or custom items, limited edition pieces or charity entities unless stated otherwise.
Delivery
- Free standard delivery on all UK orders over £100 (automatically applied at checkout)
- UK next working day delivery option (£10.25)
- International & EU delivery available (from £12.50 - £20.00)
- Free click & collect available
Returns
Our returns & exchange period is 28 days from proven purchase. Please see full terms on Returns & Exchanges
Our jewellery is designed to be worn & enjoyed every day, but we advise a few simple steps to care for your favourite pieces & keep them looking their best.
- Remove jewellery prior to showering, sleeping or exercising.
- Hand sanitiser can affect the longevity of our gold plated items, so please remember your jewellery should be the last thing you put on & the first thing you take off.
- Gemstones can be susceptible to damage by chemicals found in make-up, perfume, hair & body care products, water & even sunlight. Some gemstones may become paler if exposed frequently to these elements.
- When you’re not wearing your jewellery it’s important to store it properly. To prevent your jewellery from getting tangled, fasten any chains & store items individually in a Wanderlust Life box or travel pouch.
- When it comes to cleaning, show your jewellery the same love you’d show your skin. Don’t use harsh chemicals. Clean regularly with a little bit of warm water, mild soap & use a soft cloth to pat dry & shine.
To mark a meaningful event, record a motto or leave a little love note you can engrave with complimentary engraving.
We aim to engrave orders within 7 working days from the placed order date.
Engraved items are non-returnable and non-refundable unless faulty. We offer a six-month warranty on faulty products (proof of purchase must be provided). For this reason, we ask you to use our helpful ring sizing guide before purchasing an engravable ring.
Once an item has been engraved, changes (including additional engraving) are not possible.
Wanderlust Life reserves the right to refuse any order that includes profanity, hateful speech or offensive text.
Discount codes are not valid against sale pieces, engravable or custom items, limited edition pieces or charity entities unless stated otherwise.
Delivery
- Free standard delivery on all UK orders over £100 (automatically applied at checkout)
- UK next working day delivery option (£10.25)
- International & EU delivery available (from £12.50 - £20.00)
- Free click & collect available
Returns
Our returns & exchange period is 28 days from proven purchase. Please see full terms on Returns & Exchanges