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We offer a full refurbishment on your fine cord necklace when wear and tear get's the best of them. Our refurb consists of a new fine cord restring and replacement gold findings to keep your beloved necklace lasting longer.
Please return your necklace to our studio address below & simply include the gemstone alongside a note with your name, order number, return address and the desired length (17" or 18"). If you do not include which necklace length you'd like, we will re-string to 17" as standard.
We always recommend using a padded secure envelope, and a trackable service to ensure it reaches us safely as we cannot be held accountable if your item arrives to us damaged.
14 Caen street
As soon as your gemstone arrives with us we will aim to re-string within 5 - 10 working days & return to you using the address provided.
Please note - if you have included any new items in your order we will send the whole order together with your refurbed necklace once we have received and repaired it. Please make a separate order for any new items if you wish for these to be sent straight away.
Treat someone to a Wanderlust Life gift voucher. Digital vouchers are available for immediate delivery, or if you prefer the handwritten touch, our gift cards can be posted out to you.
All of our jewellery is presented on a card displaying the gemstone meaning (if applicable) & packed with a care guide in an embossed box. Make it super special with options such as gift wrap or a complimentary personal message available at checkout.
- Free standard delivery on all UK orders over £18. Enter the code FREESHIPPING at the checkout. (current promotional offer)
- Free standard delivery on all UK orders over £50 (automatically applied at checkout)
- UK next day delivery option (£9.50)
- International delivery available (from £12.95 - £14.95)
- Click & collect available
Our returns & exchange period is 28 days from proven purchase. Please see full terms below: