Terms & Conditions

Important Brexit Update

Due to the UK leaving the EU from 1^st January 2021, there have been some recent changes to import and export between the UK and EU member states.

We have amended the online service we provide for our EU customers.
If you are purchasing from the EU, Channel Islands or Rest of World, the UK VAT included in our RRP will be removed at checkout. Please note that you will be responsible for any costs incurred after checkout such as VAT and import duties.

Pricing & Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT unless you are purchasing from the EU. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Discount Codes

Only one discount code is redeemable per transaction, multiple codes cannot be used on any one transaction.
Discount codes cannot be added retrospectively and will not be refunded from your order once your order has been paid for.
Discount codes are not valid against Lifestore products, sale pieces, welded jewellery, engravable, solid gold pieces or custom items, limited edition pieces or charity entities, unless stated otherwise.
To redeem your discount code on our online store, please proceed through full checkout, rather than express checkout options Google Pay or Apple Pay.
Free UK delivery offers are valid on orders £45 and over unless stated otherwise.
Wanderlust Life reserves the right to have different terms for different codes - please check the individual terms of the code you wish to use.

Silver Recycling Service

Wanderlust Life reserves the right to change, modify or cancel our Silver Recycling Service and/or these Terms & Conditions at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.wanderlustlife.co.uk and you waive any right you may have to receive specific notice of such changes or modifications.

Engraving

Certain Wanderlust Life items can be engraved.
Engraved items are non-returnable and non-refundable unless faulty. We offer a six-month warranty on faulty products (proof of purchase must be provided).
Once an item has been engraved, changes (including additional engraving) are not possible.
Engraving is available only on designated Wanderlust Life products.
Any items purchased for engraving will be dispatched up to 10 working days from the order being placed.
Wanderlust Life reserves the right to refuse any order that includes profanity, hateful speech or offensive text.
We do not offer discounts or promotions on engravable pieces. 

Colour, Shade and Size

Wanderlust Life reserve the right to make slight amendments to products on the website including differences in colour, shade and size. Once in receipt of goods the customer can return if not satisfied with the variations from website to actual article. The Customer's statutory rights will not be affected.

Privacy Policy

Our privacy policy tells you how we will use your personal information and details of this can be found at Privacy Policy. By using this Website, you consent to using your personal data for the purpose of dispatching goods and related matters as described and warrant that all data provided by you is accurate. View full Privacy Policy

Golden Gang Benefits

Wanderlust Life reserves the right to change, modify or cancel the Golden Gang benefits and/or these Terms & Conditions at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.wanderlustlife.co.uk. and you waive any right you may have to receive specific notice of such changes or modifications. Golden Gang benefits can only be redeemed with Wanderlust Life and are not valid within our network of stockists. Please check your email junk if you do not receive your sign up email.

***20% off Birthday Treat. It is the responsibility of the customer to ensure that they provide their date of birth at sign up or update their customer profile.

Changes to Website

Wanderlust Life Ltd reserve the right at any time and without notice to amend, remove or vary any page of this Website.

Returns Policy

Please visit our returns page for all further information regarding returns and exchanges.

Returns Page

Company Name and Registered address
Wanderlust Life head office address is:
Wanderlust Life
14 Caen Street,
Braunton,
Devon,
EX33 1AA

E-mail address: info@wanderlustlife.co.uk

Wanderlust Life Company Registered number is: 09227889
VAT number: GB220239648