We offer worldwide shipping on all orders.
Free shipping on all orders over £45
UK standard shipping - £2.95
UK next working day delivery shipping - £7.95 (for orders placed before midday)
Worldwide shipping (tracked) - £8.95 - £10.95 (depending on weight/value)
Wanderlust Life Jewellery
Wanderlust Life jewellery is made to order and each piece sits on a card inscribed with a unique message (the meaning of the stone or piece) inside a beautiful box. Perfectly packaged as a gift to yourself or a friend!
Dispatch & Delivery Times
We aim to dispatch your item/s as soon as possible. If you need to receive your package any sooner, please let us know. If it’s possible and we can, we will!
Standard UK delivery: Orders will be dispatched within 1-3 working days.
International delivery: Orders will be dispatched within 1-3 working days (tracking information available on request).
Next working day delivery: Orders placed before midday GMT will be shipped to arrive the next working day. Orders placed after midday will be dispatched the following working day (tracking information available on request).
All standard delivery items will be sent by Royal Mail 24. Each shipment is logged by Royal Mail and should take 1-2 days to arrive, but it can take up to 5 working days during busy periods.
EU & ROW orders
All items will be sent Royal Mail tracked and/or signed (dependant on what each country offers), to ensure a secure, quick and reliable service. Delivery times will vary, based on the destination, and we can provide a tracking number upon request.
Please ensure that the correct address details are provided on your order in compliance with the postal requirements of the recipient's country - incorrect information can result in packages being returned to us in the UK and we are unable to re-send without an additional postal fee.
We choose the most reliable and economical postal service, to ensure your packages arrive quickly and securely. Very occasionally for reasons out of our control, post can be either delayed or missing in action. If you think your order may be delayed/lost, we will do all we can to help. For UK orders, please let us know if you have not received your parcel within a week of dispatch. For non-UK order, please wait for at least 2 weeks before contacting us.
For any returns/exchanges, please contact us via email at firstname.lastname@example.org within 14 days of receiving your order. We will need your order number and full name to provide further information & accept your return.
If you receive the item and it is faulty, please get in contact within 14 days & we will offer you a refund, exchange or replacement, reimbursing any return postage costs incurred.
While we hope that you love what you buy, if you are not happy with your item, we are more than happy to offer an exchange/refund.*
Should you wish to return your item to us, please ensure:
- You have contacted us via email within 14 days of purchase
- The item/s are returned within 28 days of purchase
- The goods are unworn, in the same condition as received & in original packaging.
Please note, you are responsible for return postage, and we recommend that items are returned via registered mail.
*Please note we can not offer refunds for earrings or custom pieces, unless there is a fault.
If you need to contact us regarding a return or need any further info, please email email@example.com and we will reply as soon as we can.
When returning your item, please include your name, address & order number to the following address:
37 Fore Street